Clokk Support

Questions or ideas? Email us and we usually reply within a few days:
support@clokk.app

My alarm didn't ring

Clokk needs iOS 26.1 or later. In Settings › Clokk, allow Alarms so it can ring through Silent mode and Focus. How to check: Do iPhone alarms ring in Silent mode and Focus?

How do I change the sound?

When adding or editing an alarm, tap Sound. Tap a row to listen and choose it, then tap Use. Tap Tap to record to use your own voice.

Restoring Lifetime Access on a new phone

Signed in with the same Apple Account, open Clokk's settings, open the membership page and tap Restore purchases at the bottom.

Refunds

Purchases are handled by Apple. Request one at reportaproblem.apple.com.